There are no refunds or exchanges on jewelry, for hygiene purposes. Make sure you know the appropriate gauge and size needed when purchasing jewelry without the assistance of a piercer. Should the jewelry become damaged due to a manufacturing defect, bring it back to us and we will exchange it, as our jewelry has a lifetime guarantee against manufacturing defects!
This does not include: chains and charms (due to their delicate nature), jewelry made from Brass, general wear and tear, misuse or mishandling, or damage to threadless pins.
